11:15 a.m.-12:15 p.m.

Retaining Top Talent in an Increasingly Digital Healthcare Industry


Employee retention and turnover ranks as the top workforce management challenge, cited by 47% of HR leaders surveyed for the 2018 SHRM/Globoforce Employee Recognition Report. The cost of recruiting, hiring and training a new employee can exceed an employee’s annual salary. As healthcare organizations attempt to control costs while meeting growing demands, retaining qualified employees becomes an even more pressing need. Development and retention of high-potential employees should be at the top of the list of concerns for healthcare organizations. By investing and training staff healthcare organizations will see better focus on patient care, quality of service and increased demand for your facility.


Listen as our panel of healthcare HR leaders discusses the changing relationship between healthcare employers and the employees they hope to recruit develop and retain.  Among the issues we’ll cover:

  • Implementing strategies to recruit manage and retain talent.  What’s working?

  • Using human-centered approaches in the workplace to resolve retention, recruitment and culture management challenges

  • Reimagining reward and performance strategies for employee appreciation and connection

  • Redesigning performance management to focus on business on outcomes/metrics and analytics

  • Devising effective employee retention strategies to understand both why employees leave organizations

  • Increase employee engagement by providing mentors, designing work in teams, fostering team cohesiveness, as well as financial incentives

  • Establishing key benchmarks to implement employee retention strategies



Myra Norton

President and Chief Operating Officer



David L. Callecod


Lafayette General Health

Spencer Clancy

Director, Performance Management & Engagement


Joe Gage

Chief Human Resources Officer

Mercy Health